Monday, July 23, 2012
Samsung Refrigerator Model: RF263AEBP/XAA
I was told there were no issues with my model of Samsung refrigerator when it started making noises. I turned it off for a little while to see if it just needed reset and the noise went away. It then returned a month or so later.
Since that time I have seen several posts about this model and similar models of Samsung refrigerators and this same problem and having to entirely melt the ice one a year.
A year after we first got it we had the same problem. They sent a repair man out, who took it apart and spent an hour with a hair dryer melting the ice. The ice had even frozen so much that it plugged the drain hole, which made the problem worse. It froze the hole, even though there was a heating element there to attempt to keep it clear.
The repair guy tried to guess what was causing it to do that and said that maybe it was getting too much sun, since it was a black fridge, making it run more than normal.
A year after he deiced it, maybe less, it started making noise again. I called them up and I ask for a refund this time. After talking to the guy at Lowe's about how bad Samsung fridge's had been at one time and him saying that he has started selling them again, I went ahead and got the same model, figuring time had passed and maybe they got the bugs out.
I had some extra money left, due to changes in prices since I bought it the first time, so I used that money to buy the 4 year extended warantee with a little extra money of my own. Due to the refund/exchange and the warantee Lowe's couldn't figure out how to make it work and ended up giving me the warrantee for free.
Within a few months the change filter light came on and wouldn't reset and the ice maker stopped working. They came out and replaced the ice maker, but the change filter light is still on.